Frequently Asked Questions
Everything you need to know about shopping with Betty Brown Boutique.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a return shipping label.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK. International orders may take 7-14 business days depending on the destination.
Do you offer international delivery?
Yes, Betty Brown Boutique ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to follow your parcel's journey.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I find the right size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.